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What is the FlowNow Methodology?

We believe in delivering results right out of the gate. We offer a service that standardises the work that your employees do. We use an iterative approach, delivering results within weeks, not months.
With our Shared Value pricing model, we have skin in the game. You will never pay out of pocket, if we don’t deliver results, you don’t pay. It’s as simple as that. Every engagement follows the steps below:

Assess

We get in the trenches with your front-line staff. We observe what they do and how they work. 

Document

We document one standard Solution for each of your most frequent types of works based on the assessment.

Deploy

We deploy the documented solutions in a secure dedicated cloud instance. Employees work in a standard way.

Measure

We establish quality and productivity metrics. We set initial targets based on the best performers.

Manage

We temporarily manage your front line staff together with your managers to deploy our system in your company.

Train

We train your managers in the FlowNow methodology to prepare them to manage using the FlowNow system.

Evaluate

We evaluate your managers by observing them ‘on the job’.  We let you know when they are ready to go.

Transition

After your managers are evaluated as ready to go, we transition management responsibility back to them.

Refine

We regularly refine solution documentation, adding detail as necessary based on the feedback of employees.

Monitor

We stay with you for the long haul.  We have skin in the game and want you to succeed. Following the initial push, your managers are able to use methodology effectively.  We review performance on a quarterly basis and work with you to make the necessary adjustments.  We remain available to assist you on an as needed basis at other times.